Privacy Policy
Introduction
Welcome to 65PlusAdvantage.com (referred to as “we,” “us,” or “our”). Your privacy and the security of your personal information are extremely important to us. This Privacy Policy describes how we collect, use, disclose, and protect the information you provide or that is collected through your use of our website and related Medicare Advantage services.
By accessing or using 65PlusAdvantage.com, you acknowledge that you have reviewed this Privacy Policy and agree to its terms. If you don’t agree with this policy, please do not use our website.
Information We Collect
To provide you with Medicare Advantage plan information, personalized assistance, and related services, we collect various types of information:
Personal Identifiable Information (PII): This includes your full name, mailing address, email address, phone number, ZIP code, and other identifiers needed for enrollment.
Health Information: Details about your health status, Medicare enrollment status, claims data, medical conditions, prescriptions, and any other health-related data relevant to Medicare Advantage plans.
Demographic and Profile Data: Information such as gender, age, income range, and other factors that help us tailor our services and coverage options.
Technical and Usage Data: Information collected automatically through cookies and tracking technologies, including your IP address, browser type, device type, pages visited, and referring URLs.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar tools to enhance your browsing experience, analyze site usage, and provide tailored marketing communications.
How We Collect Information
We gather your information through several methods:
Forms you complete on our website, including quote requests, contact forms, and registrations.
Automated technologies such as cookies, log files, and tracking pixels on our website.
Communications you send us via emails, phone calls, and chat messages.
Third-party sources, where legally permitted, including insurance partners and public databases.
Use of Your Information
We use your information exclusively for the following purposes:
To provide Medicare Advantage Plan information, eligibility checks, quotes, and enrollment assistance.
To communicate with you regarding your inquiries, enrollment processes, account status, and updates.
To improve the quality of our website, services, and user experience by analyzing behavior and preferences.
To comply with legal and regulatory obligations relevant to Medicare Advantage plans and healthcare data protection.
To send marketing and promotional materials, where permitted and with your consent.
To prevent fraud, unauthorized access, and other security threats.
To facilitate business operations and partnerships with licensed insurance agents and healthcare providers.
Disclosure of Information
We do not sell your personal information. We may share your information with the following parties:
Service Providers: Vendors who support our operations, such as IT providers, marketing agencies, and customer support services.
Insurance Partners and Providers: When necessary to verify eligibility, facilitate plan enrollment, or provide Medicare Advantage services.
Legal and Regulatory Authorities: When required by law, subpoena, or to protect the rights and safety of our users or the public.
Business Transitions: If we undergo a merger, acquisition, or sale of assets, your information may be transferred in accordance with this Privacy Policy.
All third parties are contractually obligated to safeguard your information as strictly as we do and only use it for the purposes we define.
Data Security
We employ robust administrative, technical, and physical safeguards to protect your personal and health information from unauthorized access, use, or disclosure. Our measures include encryption, secure servers, restricted access, and regular security audits. However, because no method of data transmission is completely secure, we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you have certain rights regarding your personal information, including:
The right to access and receive a copy of the personal and health information we hold.
The right to correct or update inaccurate information.
The right to request deletion of your information, subject to legal or contractual limitations.
The right to opt out of receiving future marketing communications.
To exercise these rights, please contact us using the information provided below. We may require identity verification to fulfill your request. You may disable cookies through your browser settings; however, some website features may not function properly without them.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our Privacy Officer:
Email: info@65plusadvantage.com
Phone: +1-571-771-0684 (TTY 711)
We aim to respond promptly to your inquiries in accordance with all applicable laws.
Consent
By using 65PlusAdvantage.com or providing your personal information, you consent to the collection, use, and disclosure practices described in this Privacy Policy.